Sygnum Bank AG, Uetlibergstrasse 134 A, 8045 Zurich, Switzerland, UID CHE‑134.733.288,, and its subsidiaries («Sygnum», «we» or «us») understand that the privacy of the visitors of this website is important – we respect and are strongly committed to protect it.

By accessing and using our website you explicitly acknowledge and confirm that you have read, understood and accepted this data privacy statement and, to the extent your consent is necessary under applicable law, you provide consent to the collection, use and potential disclosure of your personal data concerning your person (“personal data”) or any third-party recipient in accordance with the terms of this privacy statement.

You shall not access or use this website should you not be able to read and / or understand this privacy statement.

You shall not access or use this website should you not agree to be bound by this privacy statement.

Please find below information about the collection of personal data when using our website. The “responsible person” as per the GDPR and other national data protection laws and provisions, which are key for the purpose and means of processing personal data, is:

Sygnum Bank AG, Uetlibergstrasse 134 A, 8045 Zurich, Switzerland

When you contact us by e-mail, the personal data you provide is saved by us so that we can answer your questions. We shall delete the data received in this situation once it is no longer required to store the data, or restrict the processing if legal storage obligations exist.

If we commission service providers with individual functions of our offer, or want to use your data for advertising purposes, we will notify you below in detail about the respective processes. We also state the specified criteria for the duration of storage there.

Your personal data is deleted or blocked as soon as the purpose for the saving no longer applies. Furthermore, the data can be saved if this is intended by an act, law or other provisions, which the responsible person is subject to. A block or deletion of the data is also done, if a storage period prescribed by the afore-mentioned standards expires, unless it is necessary to continue to save the data for the conclusion or execution of a contract.

You are entitled to the following rights with regards to your personal data:

  • Right to information about the personal data we have saved about you
  • Right to the correction or deletion of data
  • Right to the restriction of data processing
  • Right to the objection to data processing
  • Right to data transferability

You also have the right to complain to the data protection supervisory authorities about the processing of your personal data by us.

If you want to exercise any of the above rights, please email us at

If you merely use the website for informational purposes, i.e. if you do not register or transfer us information in any other way, we will only collect the personal data that is transferred by your browser to our server. If you want to view our website, our system collects the following data, which is technically necessary for us to show you our website and ensure stability and safety:

  • Your IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • The data volume transferred
  • The website where the request comes from
  • Operating system and its interface
  • Language and version of the browser software

The data is also saved in the log files of our system as well as on the system of our hosting provider Netlify. For additional policies from Netlify, we refer to their GDPR information page, available at This data is not saved together with other personal data on our end. The legal basis for the collection and temporary saving of the data is Art. 6, paragraph 1 (1f) GDPR. As the recording of data is mandatory for us to provide the website, and the saving of data in log files is mandatory for the operation of the website, there is no right of objection.

We will only collect the personal data that is submitted:

  • Name
  • Domicil
  • Nationality,
  • Email Address,
  • Phone Number
  • Customer Segment
  • Interest in Services

The legal basis for the processing of personal data is Art. 6, paragraph 1 a, GDPR.

Your personal data shall be used to contact you and provide information about news, releases, events, updates etc and contact you for the preboarding either by email or telephone.

In addition to the before-mentioned data, cookies are also saved on your computer when using our website. Cookies are small text files which are saved on your hard drive by the browser you use, and send us particular information. Cookies cannot run any programs or transfer viruses to your computer. They serve to make our website more user-friendly and effective in general.
Most internet browsers accept cookies automatically. You can, however, configure your browser settings according to your preferences and, for example, reject the acceptance of third-party cookies or all cookies. We would like to point out, however, that in these cases you may not be able to use all the functions of this website.

This website uses the following session cookies:
«_gat» (HTTP Cookie) is used by Google Analytics to limit the request rate
«_gid» (HTTP Cookie) registers a unique ID, which is used to generate statistical data about your use of the website.

Session cookies save a so-called session ID which allows various requests of your browser to be allocated to a common session, and are deleted automatically when you close your browser. Session cookies allow your computer to recognize when you return to our website.

This website uses the following persistent cookies:
«_ga» (HTTP Cookie, 2 years) registers a unique ID, which is used to generate statistical data about your use of the website.
«__cfduid» (HTTP Cookie, 1 year) is used by Cloudflare to identify secure traffic. It does not correlate with any user id of the website and does not store any personally identifiable information. More about this cookie:

Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie. You can delete the cookies in the safety settings of your browser at any time. 

The legal basis for the processing of personal data using cookies is Art. 6, paragraph 1 f, GDPR.

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses cookies which are saved on your computer and which allow the analysis of your use of the website. The information generated by the cookie about your use of this website is normally transferred to a server of Google in the USA and saved there. In the event of the activation of the IP anonymization on this website, your IP address is first shortened by Google within Member States of the European Union or in other EEC States.
Only in exceptions is the full IP address transferred to a server of Google in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to perform services associated with the use of the website and the internet for the website operator.

The IP address transferred by your browser due to Google Analytics is not compiled with other data from Google.

You can prevent the saving of cookies by making a corresponding setting in your browser software; we would like to point out, however, that in this case you may not be able to use all of the functions of this website. Furthermore, you can prevent the collection of the data generated by the cookies and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link:

We use Google Analytics to analyse the use of our website and to regularly improve it. Using the statistics we obtain, we are able to improve our website and design it to be more interesting for you as a user. In exceptions where your personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield:

Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use:, Overview of data privacy:, and the data privacy declaration:

This website also uses Google Analytics to analyse the cross-device flow of visitors, which is done based on a user ID. You can deactivate the cross-device analysis of your use in your customer account under “My Data”, “Personal Data”.

The legal basis for the processing of personal data by using cookies from Google Analytics is Art. 6, paragraph 1 f, GDPR. We have concluded an agreement with Google and implement the strict provisions of GDPR in full when using Google Analytics.

If you wish to receive the newsletter offered on our website, we need your e-mail address and information which allows us to check that you are the owner of the specified e-mail address and you to agree to the receipt of the newsletter.

The processing of data is done exclusively on the basis of your consent as per Art. 6, paragraph 1a GDPR. You can revoke the consent you have given for the saving of data, the e-mail address and the use of the address to send the newsletter at any time. The easiest way is by using the corresponding link provided in the newsletter.

The legality of the data protection processes already carried out remains unaffected by the revocation. The data about you we have saved for the purpose of sending the newsletter is stored until you are removed from the distribution list of the newsletter, and is deleted after the newsletter is unsubscribed from.

We secure our website and other systems using suitable technical and organizational measures to prevent the loss, destruction, access, modification or distribution of your data by unauthorised people. Despite regular checks, complete protection against all hazards is, however, not possible.

The website uses the industry standard SSL (Secure Sockets Layer) for encryption in some areas. This guarantees the confidentiality of your personal details on the internet.