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Monday-Friday 08:00- 17:00 CET
For Sygnum clients, please email: support@sygnum.com
Our team can be contacted by telephone on +41 58 508 2000, Monday to Friday, 8:00-12:00 and 13:00-17:00 CET
A list of Frequently Asked Questions (FAQ's) can be found here.
Further information on Help & Support can be found here.
For job related enquiries, email: jobs@sygnum.com
A list of our open positions are on the Sygnum jobsite here.
Email: media@sygnum.com
Sygnum Bank will never post messages in social media networks or private messaging applications that provide investment advice or ask you to login to your account, change your password, make deposits, transfer funds or make any other financial transactions. These requests are fraudulent.
There are individuals who may attempt to impersonate trusted organisations such as Sygnum Bank or their staff to get access to your information and financial assets.
Sygnum Bank urges you to stay alert to potentially fraudulent emails, calls, SMS’s and content on messaging and social networks that pretend to represent Sygnum Bank AG in Switzerland or Sygnum Pte Ltd in Singapore, our staff, advisors and partners.
Our mission is to empower everyone, everywhere to invest in digital assets with complete trust, so we only publish Sygnum content via our website and our official LinkedIn and Twitter social channels.
If you come across unsolicited messages related to Sygnum, please do not reply or open any electronic files or click on any links and report them immediately to security@sygnum.com.
Your satisfaction as a client or potential client is important to us, although we may not always be able to meet all expectations. Please contact us via our contact form, so we may address your feedback, and please refer to this further information in our Terms of Use, if you have a complaint.
It looks like you are using a computer with an IP address located outside of Switzerland. If you are located in Switzerland, please click "Continue" to access the Sygnum Bank AG ("Sygnum Bank") website. If you are not located in Switzerland, please read below.
Sygnum Bank is a regulated bank supervised by the Swiss Financial Market Supervisory Authority (FINMA, Laupenstrasse 27, CH-3003 Bern). The products and services on this website are authorised for sale in Switzerland. Sygnum cannot promote its products and services in other countries where it is not authorised by the supervisory authority of that country to do so. Without prejudice to provision of services on the basis of reverse solicitation, Sygnum provides investment services in accordance with EU third-country regimes (where applicable). Sygnum is allowed to provide services only to per se professional clients and eligible counterparties as defined under MiFID II.
If you are located outside Switzerland and click on "Continue" to visit this website, you confirm that you have read and understood the above and you are visiting this website on your own initiative without any active promotion or solicitation from Sygnum.