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As defined in Art. 10 (3) ff. of the Swiss Collective Investment Schemes Act. In particular, natural persons who have the knowledge required to comprehend the risks of the investments based on their individual education and professional experience or based on comparable experience in the financial sector and hold liquid assets of at least CHF 500,000.

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Contacting Sygnum

This page lets you contact our team at Sygnum Europe.
For inquiries to our team with Sygnum Bank, please contact us here.

Offices

Sygnum Bank AG
Uetlibergstrasse 134A,
8045 Zurich, Switzerland
General inquiries:
+41 58 508 2000

Sygnum Bank AG – Lugano
PoW.Space
Contrada di Sassello 10
6900 Lugano, Switzerland
General inquiries:
+41 58 508 2000

Sygnum Pte. Ltd.
3 Fraser Street,
#04-22 DUO Tower
Singapore 189352
General inquiries:
+65 6015 8808

Sygnum Bank Middle East
Al Sarab Tower, Floor 11, #204, ADGM Square,
Al Maryah Island
PO Box 35356,
Abu Dhabi, UAE
General inquiries:
+971 2 8124171

Sygnum Europe AG
Dr. Grass-Strasse 12
9490 Vaduz, Liechtenstein
General inquiries:
+423 237 15 08

Job enquiries

Sygnum has a range of exciting and diverse job opportunities across our Zurich and Singapore hubs, including blockchain engineering, software development, client facing positions, business strategy and more. Find out more here.

Complaints and feedback

Your satisfaction as a client or potential client is important to us, although we may not always be able to meet all expectations. Please contact us via our contact form, so we may address your feedback, and please refer to this further information here.

Stay alert to fraudulent communications

Sygnum will never post messages in social media networks or private messaging applications that provide investment advice or ask you to login to your account, share your private key seed phrase, change your password, make deposits, transfer funds or make any other financial transactions. These requests are fraudulent.

There are individuals who may attempt to impersonate trusted organisations such as Sygnum or their staff to get access to your information and financial assets. Sygnum urges you to stay alert to potentially fraudulent emails, calls, SMS’s and content on messaging and social networks that pretend to represent Sygnum Bank AG in Switzerland or Sygnum Pte Ltd in Singapore, our staff, advisors and partners.

If you come across unsolicited messages related to Sygnum, please do not reply or open any electronic files or click on any links and report them immediately.

Follow us on our official social media channels:

Sygnum is active on social media to engage with our clients, partners and the global crypto community. You can only trust Sygnum information published via our website and our official social channels:

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Sygnum will never post messages in these, or any other social media networks or private messaging applications, that provide investment advice or ask you to login to your account, share your private key seed phrase, change your password, make deposits, transfer funds or make any other financial transactions. These requests are fraudulent.

Important information

This webpage (the “EU Webpage”) is operated by Sygnum Europe AG, a crypto-asset service provider authorised and supervised by the Financial Market Authority Liechtenstein (FMA).

This EU Webpage does not constitute an offer, recommendation or solicitation by any affiliated company, in particular Sygnum Bank AG. Where this EU Webpage contains links to third-party or affiliated websites (each an “Other Webpage”), Sygnum Europe AG is not responsible for the content of such Other Webpage. Accessing an Other Webpage is subject to the terms and conditions applicable to that Other Webpage.

The information and services made available through this EU Webpage are intended exclusively for professional and institutional clients. The crypto-asset services presented on this EU Webpage may be marketed and provided in Liechtenstein and in any Member States of the EU.

The investment brokerage activity by Sygnum Europe AG is available only to clients who are resident or established in Liechtenstein or Germany, subject to applicable legal and regulatory requirements.

By clicking “Continue”, you confirm that:

  1. you have read and understood the information above;
  2. where you wish to access or receive asset management solutions, you are resident or established in Liechtenstein or Germany and you qualify as a professional client according to the Liechtenstein Asset Management Act (VVG), Annex 1 II. lit. A. and B.,; and
  3. you have reviewed and agree to the applicable Terms of Use and Privacy Notice governing access to and use of this Website.
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Local restrictions – Provision of cross-border services

Please note that you are about to leave the Sygnum Europe webpage.

If you would like to explore the webpages from other entities of Sygnum group, please note that Sygnum Europe is not the owner of these webpages and is not responsible for the content or the offerings and services described, the other webpages are aimed at persons residing in the country in which the respective Sygnum group entity is domiciled.

If you would like to know more about the services and products available in your country, please contact the respective office by clicking here.

If you click on “Continue” to visit another webpage, you confirm that you have read and understood the above and you are visiting this webpage on your own initiative without any active promotion or solicitation from the respective Sygnum group entity.

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Investor qualification

The following content is available to qualified investors. Please confirm your details below to visit this page, or please see our other digital asset updates here.

Qualified investor - As defined in Art. 10 (3) ff. of the Swiss Collective Investment Schemes Act. In particular, natural persons who have the knowledge required to comprehend the risks of the investments based on their individual education and professional experience or based on comparable experience in the financial sector and hold liquid assets of at least CHF 500,000.

A US Person is defined as (a) an individual who is a citizen or resident of the United States for federal income tax purposes; (b) a corporation, partnership or other entity created or organised under the laws of or existing in the United States; (c) an estate or trust the income of which is subject to United States federal income taxes regardless of whether such income is effectively connected with a United States trade or business.

Disclaimer:

The information in this publication pertaining to Sygnum Bank AG (“Sygnum”) is for general information purposes only, as per date of publication, and should not be considered exhaustive. This publication does not consider the financial situation of any natural or legal person, nor does it provide any tax, legal or investment advice. This publication does not constitute any advice or recommendation, an offer or invitation by or on behalf of Sygnum to purchase or sell any assets. No elements of precontractual or contractual relationship are intended. While the information is believed to be from accurate and reliable sources, Sygnum makes no representation or warranties, expressed or implied, as to the accuracy of the information. Sygnum expressly disclaims any and all liability that may be based on such information, omissions, or errors thereof. Any statements contained in this publication attributed to a third party represent Sygnum‘s interpretation of the data, information and/or opinions provided by that third party either publicly or through a subscription service, and such use and interpretation have not been reviewed by the third party. Sygnum reserves the right to amend or replace the information, in part or entirely, at any time, and without any obligation to notify the recipient of such amendment / replacement or to provide the recipient with access to the information. Simultaneously, there is no obligation of Sygnum to inform recipients of information, if before provided information later becomes outdated, inaccurate or obsolete, unless otherwise provided by applicable law. The information provided is not intended for use by or distributed to any individual or legal entity in any jurisdiction or country where such distribution, publication or use would be contrary to the law or regulatory provisions or in which Sygnum does not hold the necessary registration, approval authorization or license. Except as otherwise provided by Sygnum, it is not allowed to modify, copy, distribute or reproduce, display, license, or otherwise use any content for commercial purposes.

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Security alert

Stay alert to fraudulent communications. Sygnum will never post messages on social media or private messaging applications regarding Sygnum banking access or logins. If you have concerns, contact us.

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