Terms of Use

General

These Terms of Use apply to https://www.sygnum.com/sg and https://secure.sygnum.sg, or our apps (each a “Website” and collectively “Websites”) and apply to all visitors. By accessing and using our Website, you explicitly acknowledge and confirm that you have read, understood and accept these terms of use. Additionally, the Sygnum Privacy Notice applies.

These terms of use are subject to change at any time without notice and access to and use of the Website may be restricted or terminated at any time. Continued access to this Website following any modification in these Terms of Use will constitute your acceptance of the Terms of Use as modified.

If you do not understand or do not agree with these Terms of Use, do not use this Website.

Access to and use of this Website are subject to and shall be construed in accordance with Singapore law exclusively. The place of sole jurisdiction is Singapore.

Should any part of these terms and conditions for any reason be declared invalid or unenforceable by a court of a competent jurisdiction, it shall be deemed to be deleted without affecting the remaining provisions.

Should any part of these terms and conditions for any reason be declared invalid or unenforceable by a court of a competent jurisdiction, it shall be deemed to be deleted without affecting the remaining provisions.

Access subject to local restrictions and jurisdiction-specific information

This Website and its pages are not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of, or located in, any locality, state, country or other jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or is prohibited without obtaining the necessary licences or authorisations and such licences or authorisations have not been obtained.

Sygnum Pte Ltd is the bearer of a Capital Markets Service License and a Major Payment Institution License. Sygnum Pte Ltd is further subject to supervision by the Monetary Authority of Singapore (10 Shenton Way, MAS Building, Singapore 079117) in accordance with Singapore law.

In respect of the provision of certain services/activities under the aforementioned licenses, Sygnum Pte Ltd is allowed to provide its services only to Accredited Investors and Institutional Investors (as defined under section 4A of the Securities and Futures Act 2001).

No offer, no advice and no client relationship

All information and materials published, distributed or otherwise made available on this Website are provided for informational purposes only. Information and materials contained or described on this Website should neither be considered investment, legal, tax or other advice nor a recommendation in relation to holding, purchasing or selling securities, digital payment tokens and/or other digital assets, and do not take into account the users’ particular investment objectives, financial situation or other needs. No investment or other decisions should be made solely on the basis of the information and materials contained on this Website. When making an investment decision, you should either conduct your own research and analysis or seek advice from an expert to make a calculated decision.

Some services and products described on this Website are subject to restrictions on the basis of place of residence, domicile, nationality or client segment. Therefore, certain services and products described on this Website may not be permissible or suitable for you.

The fact that you are accessing this Website does not make you a client of Sygnum.

Forward looking statements

This Website may contain forward looking statements and may be subject to change. The opinions expressed herein are those of Sygnum, its affiliates and partners at the time of writing.

The information and analysis on this Website, such as for example financial market data, market prices and any other financial market information, is based upon or by reference to carefully selected sources which are believed to be reliable. Furthermore and/or without prejudice to the generality of the foregoing, the prices so displayed are for informational purposes only and should not be construed as an offer or invitation to buy and/or sell such digital assets at the displayed prices. However, Sygnum makes no representation as to its reliability or completeness and disclaims all liability for losses arising from the use of this information. Past performance is not an indication or guarantee of future performance of a product or underlying asset. The value of any investment may be subject to fluctuations and, in some circumstances, investors and acquirers may not recover the original amount invested. Exchange rate fluctuations may also cause the value of an investment or acquisition to rise or fall.

No warranty and no liability

The information and materials contained in Sygnum documents and on this Website and have been compiled from sources believed to be reliable. However, Sygnum makes no representation or warranty expressed or implied as to its reliability or completeness and disclaims all liability for any direct or indirect losses, costs, claims, expenses or damages of any kind arising from the use of this Website or unavailability of this Website to the fullest extent permitted by law.

Intellectual property, copyright and trademark rights

All components of this Website are protected by intellectual property laws and are the property of Sygnum, its affiliates or third parties. Copyright, trademark and tradenames rights are applicable.

Nothing on this Website shall be construed as granting any license or right to use any image, trademark, service logo or other content protected by intellectual property rights.

Communication via the Website

You:

  1. acknowledge that you are responsible for safeguarding your username and password to this Website, and other details or authentication systems capable of giving access to its accounts on the Websites;
  2. agree that Sygnum when dealing with the Website is entitled to rely on the instructions and communications made by you or on your behalf via the Website and treat such instructions and communications as genuine and duly authorised without having to conduct any additional investigation, verification or diligence as to the source, validity and authority of the communications shown, collected or reflected via/on the Website;
  3. accepts full responsibility with respect to any activity or communication conducted on your account.
Platform availability

You acknowledge and agree that:

  1. there will be downtime for the Website due to scheduled or urgent maintenance and implementation of technical or security measures;
  2. there may be downtime for the Website due to external causes beyond the reasonable control of Sygnum, during which the Website cannot be accessed;
  3. you can reach out to our OTC Desk regarding your intended trades or orders:
    • Trading Hotline: +65 6015 8800;
    • Email Address: [email protected];
    • Telegram: @SygnumSGTrading;
    • Such other mode of communication as updated by Sygnum from time to time.

Our OTC Desk is operational during Business Hours and will assist you with trades or orders instruction received via any of the channels above.

4. certain trades, orders, withdrawals and transactions (“Specified Transactions”) may not be lodged or executed via the Website and such Specified Transactions shall be made exclusively via the OTC Desk. Specified Transactions include but are not limited to Small Orders, Large Orders, limit orders and time-weighted average price orders, and withdrawal of monies and digital assets. Sygnum reserves the right to notify you any other transactions that may be considered as Specified Transactions. “Small Order” and “Large Order” means orders which Sygnum may in its absolute discretion deems to be either too small or too large (respectively) to be supported by the Website;

5. all instructions (including requests, approvals and Specified Transactions) made or given through the OTC Desk outside of Business Hours, are deemed to have been made or given the next Business Day.“Business Day” means Monday to Friday, excluding public holidays in Singapore.“Business Hours” means 0900 to 1800 hours (GMT+8) on a Business Day.

Suspension or limitation of access

Notwithstanding any other provision in this Terms of Use, Sygnum may in its sole discretion, suspend your access to the Website or limit your access to features within the Website in the event any of these terms of use are not complied with.

Local restrictions – Provision of cross-border services

It looks like you are using a computer with an IP address located outside of Singapore. If you are located in Singapore, please click “Continue” to access the Sygnum’s Singapore webpage (https://sygnum.com/sg and  https://secure.sygnum.sg) (“SG Webpage”). If you are not located in Singapore, please read below. This SG Webpage and the information contained herein are addressed solely to persons in Singapore.

Sygnum Pte. Ltd. (“Sygnum SG”) is supervised by the Monetary Authority of Singapore. The products and services on this SG Webpage are authorised in Singapore. Sygnum SG cannot solicit its products and services to persons in other countries where it is not authorised to do so, but Sygnum SG is permitted to contract with persons who choose to initiate a commercial relationship with Sygnum SG. Unless otherwise authorised, Sygnum SG is allowed to provide its services and products only to Accredited Investors and Institutional Investors (as defined under section 4A of the Securities and Futures Act 2001).

This SG Webpage is solely managed by Sygnum SG and should in no way constitute offering or services of any of its related companies (including Sygnum Bank AG). If any link herein directs you to another webpage or website (“Other Webpage”), Sygnum SG is not the owner of Other Webpage and shall in no way be deemed as soliciting or reverse soliciting any persons via Other Webpage.

If you click on “Continue” to visit this SG Webpage, you confirm that you have read and understood the above and you are visiting this SG Website on your own initiative without any active promotion or solicitation from Sygnum SG and you have reviewed and hereby agree to the Terms of Use and Privacy Notice for accessing this SG Website.

RETURN CONTINUE

Local restrictions – Provision of cross-border services

Please note that you are about to leave the Sygnum Singapore Website.

If you are located in Switzerland, please click “Continue” to access the Sygnum Bank AG (hereinafter “Sygnum”) website.

If you are not located in Switzerland, please read below.

This website and the information contained herein are addressed solely to persons residing or domiciled in Switzerland. 

Sygnum is a regulated bank supervised by the Swiss Market Financial Authority (FINMA). The products and services on this website are authorized in Switzerland. Sygnum cannot promote its products and services in other countries where it is not authorized by the supervisory authority of that country to do so. You hereby acknowledge that certain products and services of Sygnum are not accessible to residents or nationals of certain countries outside of Switzerland. If you would like to know more about the services and products available in your country, please contact the respective office by clicking here.

If you click on “Continue” to visit this website, you confirm that you have read and understood the above and you are visiting this website on your own initiative without any active promotion or solicitation from Sygnum.

STAY CONTINUE

Investor qualification

The following content is available to qualified investors. Please confirm your details below to visit this page, or please see our other digital asset updates here.

Qualified investor - As defined in Art. 10 (3) ff. of the Swiss Collective Investment Schemes Act. In particular, natural persons who have the knowledge required to comprehend the risks of the investments based on their individual education and professional experience or based on comparable experience in the financial sector and hold liquid assets of at least CHF 500,000.

A US Person is defined as (a) an individual who is a citizen or resident of the United States for federal income tax purposes; (b) a corporation, partnership or other entity created or organised under the laws of or existing in the United States; (c) an estate or trust the income of which is subject to United States federal income taxes regardless of whether such income is effectively connected with a United States trade or business.

Disclaimer:

The information in this publication pertaining to Sygnum Bank AG (“Sygnum”) is for general information purposes only, as per date of publication, and should not be considered exhaustive. This publication does not consider the financial situation of any natural or legal person, nor does it provide any tax, legal or investment advice. This publication does not constitute any advice or recommendation, an offer or invitation by or on behalf of Sygnum to purchase or sell any assets. No elements of precontractual or contractual relationship are intended. While the information is believed to be from accurate and reliable sources, Sygnum makes no representation or warranties, expressed or implied, as to the accuracy of the information. Sygnum expressly disclaims any and all liability that may be based on such information, omissions, or errors thereof. Any statements contained in this publication attributed to a third party represent Sygnum‘s interpretation of the data, information and/or opinions provided by that third party either publicly or through a subscription service, and such use and interpretation have not been reviewed by the third party. Sygnum reserves the right to amend or replace the information, in part or entirely, at any time, and without any obligation to notify the recipient of such amendment / replacement or to provide the recipient with access to the information. Simultaneously, there is no obligation of Sygnum to inform recipients of information, if before provided information later becomes outdated, inaccurate or obsolete, unless otherwise provided by applicable law. The information provided is not intended for use by or distributed to any individual or legal entity in any jurisdiction or country where such distribution, publication or use would be contrary to the law or regulatory provisions or in which Sygnum does not hold the necessary registration, approval authorization or license. Except as otherwise provided by Sygnum, it is not allowed to modify, copy, distribute or reproduce, display, license, or otherwise use any content for commercial purposes.

Mandatory fields

Security alert

Stay alert to fraudulent communications. Sygnum will never post messages on social media or private messaging applications regarding Sygnum banking access or logins. If you have concerns, contact us.

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