These Terms of Use apply to and apply to all visitors. By accessing and using our website,, you explicitly acknowledge and confirm that you have read, understood and accept these terms of use. Additionally, the Sygnum Privacy Policy applies.

These terms of use are subject to change at any time without notice and access to and use of the website may be restricted or terminated at any time. Continued access to this website following any modification in these Terms of Use will constitute your acceptance of the Terms of Use as modified.

If you do not understand or do not agree with these Terms of Use, do not use this website.

Access to and use of this website are subject to and shall be construed in accordance with Swiss legislation exclusively. The place of sole jurisdiction is Zurich, Switzerland

This website and its pages are not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of, or located in, any locality, state, country or other jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or is prohibited without obtaining the necessary licences or authorisations and such licences or authorisations have not been obtained.

Sygnum Bank is licenced as bank and securities firm and subject to prudential supervision by the Swiss Financial Market Supervisory Authority (FINMA, Laupenstrasse 27, CH-3003 Bern) in accordance with Swiss law. 

Without prejudice to the below, Sygnum Bank is not regulated in the European Union/EEA nor subject to prudential supervision. However, Sygnum Bank is/may be subject to mandatory registration requirements for AML-CFT purposes in certain EU/EEA countries and/or operate according to one or more local third-country frameworks for third-country investment firms and/or credit institutions. Such registration/s shall not, under any circumstance, be construed or be deemed as a positive assessment by the competent authorities of the quality of the services provided by Sygnum Bank and does not amount to a full scope license issued under EU/EEA law. 

In respect of the provision of certain services/activities in accordance with the aforementioned third-country regime/s, Sygnum Bank is allowed to provide its services only to per se professional clients and eligible counterparties as these terms are defined under MiFID.

All information and materials published, distributed or otherwise made available on this website are provided for informational purposes only. Information and materials contained or described on this website should neither be considered investment, legal, tax or other advice nor a recommendation in relation to holding, purchasing or selling securities and do not take into account the users’ particular investment objectives, financial situation or other needs. No investment or other decisions should be made solely on the basis of the information and materials contained on this website. When making an investment decision, you should either conduct your own research and analysis or seek advice from an expert to make a calculated decision.

Some services and products described on this website are subject to restrictions on the basis of place of residence, domicile, nationality or client segment. Therefore, certain services and products described on this website may not be permissible or suitable for you.

The fact that you are accessing this website does not make you a client of Sygnum.

This website may contain forward looking statements and may be subject to change. The opinions expressed herein are those of Sygnum, its affiliates and partners at the time of writing.

The information and analyses contained in this website, such as for example financial market data, market prices and any other financial market information, is based upon or by reference to carefully selected sources which are believed to be reliable. However, Sygnum makes no representation as to its reliability or completeness and disclaims all liability for losses arising from the use of this information. Past performance is not an indication or guarantee of future performance of a product or underlying asset. The value of any investment may be subject to fluctuations and, in some circumstances, investors may not recover the original amount invested. Exchange rate fluctuations may also cause the value of an investment to rise or fall

The information and materials contained in this document have been compiled from sources believed to be reliable. However, Sygnum makes no representation or warranty expressed or implied as to its reliability or completeness and disclaims all liability for any direct or indirect losses, costs, claims, expenses or damages of any kind arising from the use of this website to the fullest extent permitted by law.

Your satisfaction as a client or potential client is important to us, although we may not always be able to meet all expectations. 

Please contact us so we may address your feedback using one of the following options: 
-Client feedback and complaints are best addressed directly to your Client Service Manager or Sygnum contact person.
-Client Services on the Sygnum contact form or our Sygnum Legal and Compliance team via  
-Via our Sygnum contact form here
-In a letter of complaint addressed to Sygnum with one of the addresses on our Sygnum contact form.

Please include the following when you contact us: 
-Your contact details
-Your relationship to Sygnum (client, lawyer, company representative)
-Relevant information related to your complaint

Further information on our complaints handling framework is available upon written request and free of charge from

If no mutually agreeable solution can be found in contacting us at Sygnum, you can contact the Swiss Banking Ombudsman, a free and impartial information and mediation service provider: 
Swiss Banking Ombudsman 
Bahnhofplatz 9, PO Box 
8021 Zurich, Switzerland